Your Rights

You have the right to timely, appropriate and professional care for your medical needs, and to be treated with respect.

Your Responsibilities

NHS resources are precious and it is in everyone's interest to use them in a responsible manner. Please:

• Only use the emergency service in a genuine emergency.
• Treat all the members of the team with respect and courtesy at all times
• Reduce delays by remembering appointments are for one person only.
• Keep your appointment and always let us know if you wish to cancel or change. Notice helps, but even knowing at the last minute when a genuine problem prevents you from coming can help us fit someone else in.