Order Your Repeat Prescription Online

The practice has a computerised repeat prescription system and with the doctor’s agreement you can make requests in one of the following ways:

  • Hand them in to reception
  • E-mail
  • Online if you are a registered user
  • By post remembering to include a SAE if you want us to post your prescription back to you.

Alternatively you can make requests online by following the link to this page and carrying out a simple registration. If you would like an acknowledgement of receipt, please activate your ” read receipt” when sending your e-mail.

Please allow three working days notice for requests to be processed.

For safety reasons we only accept telephone requests in exceptional circumstances. If you live over one mile from the chemist we can dispense your medicines. They can also be collected from the main surgery or delivered to Knowl Hill on a Monday.

New Service now Available

Online ordering of repeat prescriptions is via the same ‘portal’ as is used for online appointment booking which works with smart phones and tablets too. The Registration Form is available from reception or can be accessed here.

Please note: this facility is currently only available for patients aged 16yrs and over. You will need to complete the form and return it to the Reception desk, bringing two forms of identification with you – any two of the following three documents are acceptable: 1) passport; 2) driving licence; 3) bank statement/utility bill.

Medication Reviews

Patients on repeat medication will be asked to see a doctor or a practice nurse at least once a year to review these regular medications and you will be notified when this is necessary.

Please ensure that you book an appropriate appointment in time to avoid unnecessary delays to further prescriptions.

Prescription Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.35
  • 12-month prepayment certificate (PPC): £108.10
  • 3-month PPC: £30.25

If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

There is further information about prescription exemptions and fees on the NHS website.

Repeat Request

Christmas Holidays – Please allow enough time for your repeats as during this period the Doctors is closed along with the chemists.

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
If you are collecting your medication from a chemist, please allow a longer time period before collecting.