I am sure that you are aware by now that the surgery will start converting to the new computer system from tomorrow 12th August 2020.
All online services will no longer be available until the new computer system has been fully integrated and operational. The technicians and surgery team alike will endeavour to be up and running as soon as possible and once we have the new computer system is fully installed we will gradually start to open up some of the online services again.
Once the system is working correctly patients will notice that their registration details will have changed, please do not be concerned, we are aware of this and we will be sending out your new registration details in due course.
Please be aware that without the aid of our computer system all the processes in the surgery will take slightly longer than usual, this is due to having to complete everything manually. We will do our very best not to let this effect our patient experience but please could we ask that you consider the team when making appointments or requesting information.
We apologise in advance for any delays and inconvenience caused through the disruption and we thank you for your patience.